Terms of Service

3.1 Eligibility

You must be at least 13 years of age to create an account and use the Service. If you are between the ages of 13 and 18, you must have the consent of a parent or legal guardian. By creating an account, you represent and warrant that you meet these age requirements. The Service is primarily designed for college-level student-athletes (typically 18 years of age or older) and university personnel.

3.2 Accurate Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. This includes your name, email address, university affiliation, and role. Providing false or misleading information may result in immediate suspension or termination of your account.

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password and any authentication methods used through our identity provider (Clerk). You agree to immediately notify us at legal@nilpipeline.com of any unauthorized use of your account or any other breach of security. NIL Pipeline will not be liable for any loss or damage arising from your failure to maintain the security of your account.

3.4 University Accounts

University and organizational accounts must be created and managed by authorized administrators who have the authority to bind the institution to these Terms and any applicable subscription agreement. University administrators are responsible for managing user access within their organization, including adding and removing compliance officers, coaches, and other staff members. Universities are responsible for ensuring that their authorized users comply with these Terms.

4.1 Free Athlete Accounts

Individual athlete accounts are provided at no cost. Athletes may use the full suite of personal deal management features, including deal tracking, contract uploads, AI-powered contract analysis, compliance risk scoring, and deadline notifications, without paying a subscription fee. NIL Pipeline reserves the right to modify the features available in the free tier at any time, with reasonable notice to affected users.

4.2 University Subscriptions

University and institutional subscriptions provide access to organizational features, including multi-athlete dashboards, advanced compliance reports, bulk contract review, custom risk rules, and API access. University subscription pricing ranges from $10,000 to $25,000 per year, depending on the plan tier (University or Enterprise) and the size of the institution. Specific pricing and terms are detailed in the applicable subscription agreement executed between NIL Pipeline and the subscribing institution.

4.3 Billing and Payment

All paid subscriptions are billed annually in advance via our PCI-compliant third-party payment processor. By subscribing to a paid plan, you authorize NIL Pipeline to charge the payment method on file for the applicable subscription fees. Subscription fees are non-refundable except as expressly provided in these Terms or required by applicable law. All amounts are stated in United States Dollars (USD).

4.4 Cancellation and Refunds

University subscriptions may be cancelled at any time by providing written notice to legal@nilpipeline.com or by visiting Settings → Billing inside the dashboard. Upon cancellation, access to paid features will continue through the end of the current billing period. We do not provide prorated refunds for partial billing periods. If you cancel within the first 30 days of a new subscription, you may request a full refund by contacting our support team. Refund requests submitted after 30 days will be reviewed on a case-by-case basis.

EU/EEA cooling-off period: If you are an EU or EEA resident, you have 14 days from the date of purchase to withdraw from a distance contract under the Consumer Rights Directive (Directive 2011/83/EU) and receive a full refund. To exercise this right, email legal@nilpipeline.com within 14 days. Note that if you ask us to start providing the Service before the 14-day window expires, you may forfeit the cooling-off right for the portion of the Service you have already used.

4.5 Price Changes

We reserve the right to change subscription pricing. Any price increase will be communicated at least 60 days in advance via email to the institution's billing contact and via in-app notice. You may cancel your subscription within 10 days of receiving the price-change notice if you do not accept the new pricing; cancellation will take effect at the end of the current paid term and no further charges will be made. Continued use of the Service after the price-change effective date constitutes acceptance of the new pricing.

6.1 NIL Pipeline's Intellectual Property

The Service, including its original content, features, functionality, design, code, graphics, logos, and trademarks, is and will remain the exclusive property of NIL Pipeline, Inc. and its licensors. The Service is protected by copyright, trademark, trade secret, and other intellectual property or proprietary rights laws of the United States and foreign jurisdictions. Our trademarks may not be used in connection with any product or service without the prior written consent of NIL Pipeline, Inc.

6.2 Your Content

You retain all ownership rights in the content you upload, submit, or enter into the Service, including contracts, deal information, and other materials (“User Content”). NIL Pipeline does not claim ownership of your User Content.

6.3 License Grant

By uploading or submitting User Content to the Service, you grant NIL Pipeline a non-exclusive, worldwide, royalty-free, sublicensable license to use, store, process, reproduce, and display your User Content solely as necessary to provide, maintain, and improve the Service. This license includes the right to process your content through AI systems for the purpose of extracting contract terms and providing risk assessments. This license terminates when you delete your User Content or your account, except to the extent that copies are retained in backups or as required by law.

9.1 FERPA Compliance

NIL Pipeline is designed to support compliance with the Family Educational Rights and Privacy Act (FERPA). When processing student data on behalf of educational institutions, NIL Pipeline operates as a “school official” with a “legitimate educational interest” under FERPA. We maintain appropriate administrative, technical, and physical safeguards to protect the confidentiality and integrity of student education records. Detailed FERPA compliance information is available in our Privacy Policy.

9.2 Data Processing Agreements

Universities and educational institutions may request a Data Processing Agreement (DPA) that details our obligations regarding the handling of student data, security measures, breach notification procedures, and data return or deletion upon termination of the subscription. DPAs are available upon request by contacting legal@nilpipeline.com.

9.3 Data Ownership and Portability

You own your data. Upon termination of your account or subscription, you may request an export of your data in a standard machine-readable format (JSON or CSV). We will fulfill export requests within 30 days. Universities may also request complete data exports for their institutional records as part of the termination or transition process.

9.4 NCAA Compliance Framework

NIL Pipeline's compliance engine is designed to support the NCAA interim NIL policy (effective July 2021) as updated by the House v. NCAA settlement (2024). The House settlement expanded disclosure requirements and created new obligations around institutional oversight of NIL deals. We update our compliance rules quarterly to reflect current NCAA guidance and bylaws. For the authoritative source, consult the NCAA's published NIL database and your institution's compliance office.

9.5 State NIL Laws

NIL deals are also regulated at the state level. Examples of current state frameworks include California SB 206 (the original 2019 Fair Pay to Play Act), Texas SB 1385, Florida SB 646, Tennessee SB 2338, Arizona HB 2143, and more than 30 others. State rules vary materially on prohibited industries (for example alcohol, tobacco, gambling, sports betting, adult entertainment), required disclosure timelines, booster collective limitations, and tax withholding for compensation. NIL Pipeline's state compliance module maintains a database of current state rules but the information is provided as a reference. You are responsible for knowing and complying with your state's rules, and for consulting your institution's compliance office and qualified legal counsel before accepting a deal that may be state-sensitive.

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

12.2 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at legal@nilpipeline.com and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved through good-faith communication without the need for formal proceedings.

12.3 Binding Arbitration

If we are unable to resolve a dispute informally, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, and shall be conducted by a single arbitrator. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Arbitration costs: For free-tier users, NIL Pipeline will pay all AAA fees and costs that exceed what you would have paid in court, ensuring arbitration is not prohibitively expensive (consistent with the Armendariz standard). If you prevail, NIL Pipeline will also pay your reasonable attorneys' fees and costs. For paid subscribers, each party bears its own fees unless the arbitrator awards them.

12.4 Class Action Waiver (with carve-outs)

You agree that any arbitration or court proceeding shall be conducted on an individual basis and not in a class, consolidated, or representative action. Exceptions:

• Either party may bring claims in Small Claims Court if the claim qualifies under the rules of that court (typically claims under $10,000).
• California residents may opt out of this arbitration clause and the class action waiver entirely by emailing legal@nilpipeline.com within 30 days of account creation with the subject line “Arbitration Opt-Out”.
• EU/EEA residents may pursue claims in their local courts under EU consumer protection law, or through alternative dispute resolution under the EU ODR Platform.
• Claims involving intellectual property infringement may proceed in a court of competent jurisdiction.

12.5 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.

13.1 Termination by You

You may terminate your account at any time by contacting us at legal@nilpipeline.com or through the account settings in the Service. Upon termination, your right to access and use the Service will immediately cease, subject to Section 7 regarding data retention in our Privacy Policy.

13.2 Termination by NIL Pipeline

We reserve the right to suspend or terminate your account and access to the Service, in whole or in part, at our sole discretion, with or without notice, for any reason, including but not limited to:

• Violation of these Terms, including the Acceptable Use provisions
• Suspected fraudulent, abusive, or illegal activity
• Non-payment of subscription fees (for paid accounts)
• Extended inactivity (accounts inactive for more than 12 months may be subject to deactivation)
• At the request of law enforcement or a government agency
• Discontinuation of the Service or any material modification to the Service

13.3 Effect of Termination

Upon termination, all licenses and rights granted to you under these Terms will immediately cease. The following provisions shall survive termination: Intellectual Property (Section 6), Limitation of Liability (Section 10), Indemnification (Section 11), Dispute Resolution (Section 12), and any other provisions that by their nature should survive.